Xerox Alum Kevin Warren Joins Assurant Board to Enhance Leadership and Customer Experience

Strengthening Leadership: Kevin Warren Joins Assurant's Board

Assurant, Inc., a leading global business services company, ushers in a new era of leadership with the appointment of Kevin Warren to its Board of Directors, effective January 15, 2025. Warren's extensive background in customer experience and digital enablement, highlighted by his previous role as chief marketing and customer experience officer at UPS, positions him as a pivotal addition to the company’s strategic framework. His experience at Xerox Corporation, where he served as executive vice president and chief commercial officer, equips him with valuable insights into operational excellence and customer-centric strategies. The integration of Warren into the Compensation and Talent committee underscores Assurant’s commitment to fostering a culture of innovation and enhanced customer engagement.

Elaine Rosen, Assurant's Board Chair, expresses optimism about Warren’s appointment, emphasizing his rich experience in supply chain management and digital transformation. These areas are increasingly vital as Assurant navigates the complexities of a rapidly evolving consumer landscape. As the company operates in 21 countries and collaborates with prominent brands to offer a range of services—including mobile device solutions, vehicle protection, and renters insurance—Warren's expertise will be instrumental in bolstering these initiatives. His leadership is expected to guide Assurant in refining its customer experience strategies, ultimately driving growth and operational efficiency.

In addition to welcoming Warren, Assurant prepares for a transitional phase within its Board, as longtime member Lawrence Jackson plans to retire following the 2025 annual shareholder meeting. Meanwhile, Paget Alves will leave his position on January 15, 2025, to become CEO at Sorensen. Rosen acknowledges the significant contributions of both Jackson and Alves, noting their roles in shaping Assurant's strategic direction. The evolution of the Board reflects Assurant's proactive approach to leadership and governance, ensuring that it remains well-equipped to meet future challenges.

As Assurant continues to innovate and expand its service offerings, the company remains focused on enhancing customer experiences across its diverse portfolio. With the addition of Kevin Warren and ongoing changes in its Board structure, Assurant is poised to strengthen its position in the competitive landscape of consumer services.