TTEC Holdings' TTEC Digital Named to Microsoft Inner Circle for AI Innovation Excellence

TTEC Digital Recognized in Microsoft Inner Circle for AI Innovation

TTEC Holdings Inc. announces that its subsidiary, TTEC Digital, has achieved a significant milestone by being named a member of the 2025-2026 Microsoft Inner Circle. This esteemed recognition, which is awarded based on outstanding sales achievements, positions TTEC Digital among the elite partners within Microsoft's global AI Business Solutions network. The inclusion in the Inner Circle for the tenth consecutive year reflects TTEC Digital’s robust partnership with Microsoft and its unwavering commitment to utilizing artificial intelligence to enhance business outcomes.

CEO Dave Seybold expresses pride in this accolade, emphasizing that it is the result of collaborative efforts to innovate customer engagement strategies through advanced technologies. The partnership with Microsoft allows TTEC Digital to leverage AI solutions that facilitate a transformative approach to customer interactions. This recognition not only underscores TTEC Digital's capabilities but also highlights the strategic alignment between the two companies in driving forward the future of customer experience.

Ross Lotharius, the Global Leader of Microsoft Practice at TTEC Digital, reinforces the company's focus on AI-enabled transformation, stating that their collaboration with Microsoft is crucial in redefining how businesses engage with customers. Members of the Inner Circle gain access to exclusive opportunities for direct engagement with Microsoft’s senior leadership, enabling them to discuss strategic initiatives and share best practices. As Peter Jensen, Microsoft's AI Business Solutions Lead, notes, Inner Circle partners play a vital role in advancing transformative business outcomes and enhancing productivity through tools such as Microsoft Copilot, Dynamics 365, and Power Platform.

In addition to its Inner Circle membership, TTEC Digital has earned several Microsoft Solutions Partner designations and accolades, including being named the Microsoft Dynamics 365 Marketing Partner of the Year and receiving two Eagle Awards. These honors further solidify TTEC Digital's dedication to innovation and excellence in AI-driven customer experience solutions.

For more insights into TTEC Digital’s initiatives and collaborations with Microsoft, interested parties can visit their official website to explore the breadth of their offerings and commitment to enhancing customer experience through cutting-edge technology.